Presbyterian Homes & Services

Presbyterian Homes & Services in New Hartford, NY, offers a range of services including rehabilitation and assisted living. The facility has received mixed reviews, with some families praising the compassionate and dedicated staff who provide excellent care. However, other reviews highlight serious concerns about neglect, poor communication, and administrative issues. Some residents have reported positive experiences with clean facilities and respectful treatment, while others have faced challenges with unmet care needs and financial disputes. The facility's reputation varies widely depending on individual experiences.

Presbyterian Homes & Services provides rehabilitation and assisted living services. Some residents and their families report outstanding care, with staff being kind and helpful, ensuring safety and well-being. However, others have experienced significant issues, including lack of proper hygiene, delayed responses to calls for assistance, and inadequate physical therapy. The facility offers a variety of activities for residents, and some staff members are noted for their dedication and compassion. Yet, there are also reports of unprofessional behavior, neglect, and poor communication from certain staff members.

Presbyterian Homes & Services is located at 4290 Middle Settlement Rd, New Hartford, NY 13413. The facility can be contacted at +1315-797-7500. Specific operating hours are not provided. Payment methods and insurance details are not explicitly stated, but some reviews mention financial disputes and issues with billing. Families are advised to review all admission documents carefully, as there have been reports of unexpected financial responsibilities. The facility's mixed reviews suggest varying levels of satisfaction, so potential residents and their families should conduct thorough research before making a decision.